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Call Recording
SoundRecall™ is a leader in Quality Monitoring, Liability Recording, Record-on-Demand and VoIP Call Recording solutions
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call-recording solutions
Customer Survey Solution
Blended telephony and web survey captures customer feedback – trending, loyalty, and satisfaction measurement
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3rd Party Call Monitoring
Listen to live calls – from anywhere, anytime. Record calls. Great for QM and Outsourcing
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Hosted Call Recording
Lower monthly cost, reduce IT needs and increase productivity with hosted SoundRecall.
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soundnotes-automated interaction solution
soundnotes testimonials

From our call recording solutions clients:

Your support is simply awesome! And your solutions engineers are extremely knowledgeable. I rate your support an 11 out of 10. If we have questions you folks are truly only a phone call or email away. I could not be more satisfied with my SoundRecall call recording solution."

Yavuz Yildirim

Director of Technology, Phoenix AMD Inetrnational

By providing us with regular, constructive feedback, Q Survey gave us insights on how our clients rate our customer service agents - enabling us to better cater to the changing needs of our clients. It totally augments both our Quality Process and our loyalty program."

Joyce Savolini
VP, Client Services, JBA Banking Corp
soundnotes news
SoundNotes Technology Inc., Canada’s leading call-recording solutions provider, today unveiled a limited time 2-prong promotion called SoundRecall Your Call center !
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December 10, 2007
SoundNotes Technology Inc., a leading provider of call recording and customer experience management solutions, today announced the release of Q-Survey v 4.0.
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