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sounotes0automated customer interaction solution
CALL RECORDING SOLUTIONS
CUSTOMER SURVEY SOLUTIONS
3rd PARTY CALL MONITORING
HOSTED CALL RECORDING

“The versatility of Q-Survey’s Inbound,
Outbound, Dial-In and Web-Survey options
make it the perfect customer feedback tool.
And now my agent’s scores include feedback
from our customers!”

SOLUTIONS: HOSTED CALL RECORDING

Continuing SoundNotes’ tradition of secure, stable and feature-rich call recording solutions at an affordable price, our new Hosted Call Recording service offers the full recording capabilities of the SoundRecall recording and monitoring solution, without overhead costs and technology concerns.

With the hosted SoundRecall Advantage, your company benefits from:

Efficiency
• Eliminate overhead infrastructure costs
• Hardware, software and equipment maintenance and upgrades included
• Avoid potential technology obsolescence with a continual technology refresher
• Intelligent Storage Compression and universally accessible WAV file format
• No need for in-house technical support.

Seamless Integration & Flexibility
• Just like having a call recording server on premises
• Rapid deployment & implementation
• VoIP, Digital, Analogue and PSTN compatible
• Easily integrates with existing communications solution (PBX/ Dialers/ ACD/   Database)
• Scalable to match your business cycles at no additional capital costs
• Integrates with 3rd Party telephone call monitoring and Customer Survey/Feedback solutions

Accessibility
• Recorded & archived and can be accessed anywhere, any time – hosted call recording is great for remote   users and/or supervisors
• Search calls by several parameters for easy retrieval

Cost effectiveness
• Zero capital costs
• Low set-up and monthly fees
• Super fast deployment
• Operational cost write-offs

The winner: your bottom line. With hosted SoundRecall access and monitoring solution, organizations of any size can enjoy enterprise-class quality and features without the upfront costs. SoundRecall hosted call recording provides immediate, secure and authenticated access to all recorded calls, maximizing efficiency while minimizing expenditure and maintenance worries, all at a low monthly per-user fee that includes full support and direct access to the SoundNotes Help Desk.

SoundRecall will be the best thing that ever happened to your call recording and customer experience needs. We guarantee it.

Contact us today at 1 877 688 2244 to set up a demo and see how easy it is to start using world-class customer experience management solutions at a fraction of the price.

 


we can help you
Schedule a Private Webiner
Click here to schedule a (tailored-to-your-needs) guided tour of SoundRecall.
Request a Price Quote
Need budgetary numbers? Our client engagement team can assist with all your needs.
Download Technical Data
Get all the info you need on our Architecture, Hardware Platforms, Software Applications and FAQ.

soundnotes in the news
SoundNotes Technology Inc., Canada’s leading call-recording solutions provider, today unveiled a limited time 2-prong promotion called SoundRecall Your Call center !
read more >

 

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